Insurance Details

HOCKEY VICTORIA SPORTS INSURANCE FOR 2010

PERSONAL ACCIDENT CLAIMS PROCEDURE

1. What the Club should do when an injury occurs:

Step (1) As soon as possible after the accident ensure the injury has been reported on the score sheet and/or in the injury "Report Book".

Step (2) Advise the player to log on to:  www.insuresoft.com.au/hockeyvic  to register the claim.

2. What the player should do when an injury occurs:

Step (1) Report the Injury. (as above)

Step (2) Log on to www.insuresoft.com.au/hockeyvic Contact WWSI if you are unsure of your login details.

Step (3) Lodge your claim. (Within 90 days) Following the prompts

Step (4) Complete all treatment. Player should complete all prescribed treatment keeping all receipts of treatment received and paid for.

Step (5) Get the Medical Practitioner to fill in the statement. Player must obtain a referral from a Doctor (qualified Medical Practitioner or Surgeon) for Physiotherapy, Chiropractic or paramedical services.

Step (6) Claim from Medicare and your private Health Insurance. (if applicable)

3. To ensure a speedy processing of claim make sure all steps are followed

4. Contact Worldwide Sports Insurance on 03 9879 3430 for assistance if required.

You can also email:  gail.mcgeachy@wwsi.com.au